
Terms & Conditions
1. Introduction
1.1 Purpose of these Terms
1.1.1 These Terms and Conditions (“Terms”) govern your access to and use of the website available at https://gospincasino.com and any of its subdomains, language versions, or related content (collectively, the “Website”).
1.1.2 The Website is an independent information and comparison service focused on online gambling, including but not limited to online casinos, bonuses, games, and related industry content. These Terms set out the mutual rights and obligations between you, as a user of the Website (“User”, “you”, “your”), and the operator of the Website (“Go Spin Casino”, “we”, “us”, “our”).
1.1.3 By using the Website, you acknowledge that the Website does not provide real-money gambling services, does not accept deposits or bets, and does not operate as an online casino, sportsbook, or payment provider. The Website is purely informational and commercial in nature, primarily through affiliate relationships with third-party operators.
1.2 Who We Are
1.2.1 For the purposes of these Terms, “Go Spin Casino” refers to the operator and owner of the Website, including any employees, contractors, and entities directly involved in maintaining, developing, or commercially exploiting the Website and its content.
1.2.2 Go Spin Casino operates as an independent affiliate and comparison service within the online gambling industry. We research, review, and present information about third-party online casinos, bonuses, games, providers, and related services.
1.2.3 Go Spin Casino does not:
- Provide or operate real-money gambling or betting services;
- Create or manage player accounts at online casinos;
- Handle, process, or hold player funds, deposits, or withdrawals;
- Make decisions regarding KYC, verification, bonus eligibility, or payouts on behalf of any third-party operator.
All such activities are carried out solely by the respective third-party operators you choose to engage with.
1.3 Documents Forming the Agreement
1.3.1 These Terms form part of a broader legal framework that governs your use of the Website. Together, the following documents constitute the agreement between you and Go Spin Casino (together, the “Agreement”):
- Terms & Conditions (this document);
- Privacy Policy – describing how we collect, use, store, and protect personal data;
- Cookie Policy – explaining how cookies and similar technologies are used on the Website;
- Complaints Guidelines – setting out rules and procedures for our casino complaints and mediation service;
- Responsible Gambling Policy – outlining our approach to safer gambling information and tools.
1.3.2 In the event of any inconsistency between these documents, they shall be interpreted in the following order of precedence, unless expressly stated otherwise:
- These Terms & Conditions;
- Complaints Guidelines (for matters related specifically to complaints and mediation);
- Privacy Policy;
- Cookie Policy;
- Responsible Gambling Policy.
1.3.3 Each of the above documents may be updated from time to time. The most recent versions will always be available on the Website. You are encouraged to review them regularly.
1.4 Acceptance of the Terms
1.4.1 By accessing, browsing, or otherwise using any part of the Website, you:
- Confirm that you have read, understood, and agree to be bound by these Terms and the other documents forming the Agreement; and
- Agree to comply with all applicable laws and regulations relevant to your use of the Website and any gambling-related activities you may subsequently undertake with third-party operators.
1.4.2 If you do not agree with any part of these Terms or any other document forming the Agreement, you must immediately cease using the Website and refrain from accessing any of its content or services.
1.4.3 If you continue to use the Website after any updates to these Terms become effective, you will be deemed to have accepted the updated version in full.
1.5 Changes to the Terms
1.5.1 Go Spin Casino reserves the right to amend, update, or otherwise modify these Terms at any time, in its sole discretion, without prior individual notice to Users, unless otherwise required by applicable law.
1.5.2 Any changes to these Terms will take effect when they are published on the Website, or on a later date expressly specified in the updated version. The “Last Updated” reference, where displayed, indicates the date on which these Terms were most recently revised.
1.5.3 Material changes may, where reasonably practicable, be additionally communicated via a notice on the Website (for example, a banner, pop-up, or dedicated update notice).
1.5.4 It is your responsibility to review these Terms periodically to ensure you are familiar with the current version. Your continued use of the Website after changes come into effect constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must stop using the Website.
1.6 Language Versions and Precedence
1.6.1 The Website and the Agreement may be made available in multiple languages for the convenience of Users in different jurisdictions. Translations are provided solely to assist understanding and may be produced or supported by third-party translation tools.
1.6.2 In the event of any discrepancy, ambiguity, conflict, or inconsistency between a translated version of these Terms (or any other part of the Agreement) and the English version, the English version shall prevail to the fullest extent permitted by law.
1.6.3 Where automated or machine translation is used (including, but not limited to, translation tools powered by providers such as Google or DeepL), no warranty is given as to the accuracy or reliability of such translations. In such cases, the original English text remains the only legally binding version.
2. Definitions
For the purposes of these Terms, the following expressions shall have the meanings set out below. Words in the singular include the plural and vice versa, unless the context requires otherwise.
2.1 Website
2.1.1 “Website” means the online service and all related pages, content, and functionalities made available under the domain gospincasino.com, including any subdomains, language versions, country-specific sections, and any other online properties operated by or on behalf of Go Spin Casino that link to or incorporate these Terms.
2.2 We / Us / Our
2.2.1 “We”, “Us” and “Our” refer collectively to Go Spin Casino, as described in Section 1.2 of these Terms, including its owners, management, employees, contractors, and any other persons or entities directly involved in the operation, administration, maintenance, or commercial exploitation of the Website.
2.3 User / You / Your
2.3.1 “User”, “You” and “Your” mean any natural person or, where applicable, legal entity that accesses, visits, browses, uses, or interacts with the Website in any manner, whether or not such User creates an account, submits information, or engages with any interactive features.
2.4 Content
2.4.1 “Content” means all material made available on or through the Website by Us, including but not limited to:
- Text, reviews, articles, news, guides, rankings, and ratings;
- Bonus listings, tables, tools (including calculators), and comparison overviews;
- Graphics, icons, logos, layouts, design elements, and user interface components;
- Game descriptions, free-to-play game embeds and demo listings;
- Videos, audio, banners, and promotional creatives;
- Underlying source code, databases, and software associated with the Website.
2.4.2 For the avoidance of doubt, “Content” refers to material created, selected, or curated by Go Spin Casino, and does not include User-Generated Content as defined in Section 2.5, except to the extent that such User-Generated Content is legally licensed to Us and integrated into the Website.
2.5 User-Generated Content
2.5.1 “User-Generated Content” or “UGC” means any form of content that is submitted, posted, uploaded, transmitted, or otherwise made available on or through the Website by a User, other than Content created directly by Us.
2.5.2 User-Generated Content includes, without limitation:
- Casino reviews, ratings, and comments submitted by Users;
- Complaints and responses within our complaints or dispute mediation sections;
- Replies, feedback, or messages posted via any public interaction feature (where available);
- Files, attachments, screenshots, or other materials voluntarily provided by Users in the context of complaints or feedback;
- Any other text, images, or materials contributed by Users through interactive elements of the Website.
2.6 Gaming Services / Operators / Online Casinos
2.6.1 “Gaming Services” means any real-money gambling or betting services, games, or platforms offered by third parties, including but not limited to:
- Online casinos and live casinos;
- Sportsbooks and betting exchanges;
- Poker rooms, bingo sites, lottery platforms, and similar services;
- Any associated payment processing, wallet, or cashier services related to gambling.
2.6.2 “Operators” and “Online Casinos” mean the entities (whether companies, groups, or brands) that own, operate, or control the Gaming Services to which the Website may refer, link, review, rank, or otherwise describe.
2.6.3 For clarity, Go Spin Casino does not itself provide any Gaming Services. All Gaming Services are operated by third-party Operators over which We have no control.
2.7 Affiliate Links / Partner Brands
2.7.1 “Affiliate Links” means any hyperlinks or tracking links placed on the Website that lead to third-party Operators or other commercial partners and that may, subject to defined conditions (such as a User registering, depositing, or meeting other criteria), result in Go Spin Casino receiving a commission, fee, or other benefit.
2.7.2 “Partner Brands” means Operators and other commercial entities with which Go Spin Casino has a commercial, affiliate, advertising, sponsorship, or referral relationship, regardless of the specific commercial model (including but not limited to CPA, revenue share, hybrid, fixed-fee, tenancy, or performance-based arrangements).
2.7.3 The presence of Affiliate Links or references to Partner Brands on the Website does not constitute:
- An offer by Us to provide Gaming Services;
- A guarantee of the legality, quality, or suitability of those services in Your jurisdiction;
- A recommendation that You should gamble or use any specific Operator.
2.8 Data / Personal Data
2.8.1 “Data” means any information, in any form, that is collected, stored, processed, or otherwise handled via or in connection with the Website. Data may include both Personal Data and non-personal data (such as aggregated or anonymised information).
2.8.2 “Personal Data” means any information relating to an identified or identifiable natural person (“data subject”), as defined in Regulation (EU) 2016/679 (the General Data Protection Regulation, “GDPR”) and any equivalent or successor data protection laws applicable to Go Spin Casino or Users.
2.8.3 Personal Data may include, by way of example and without limitation:
- Contact details (such as email address) provided via contact forms, newsletter subscriptions, or complaint submissions;
- Information submitted in the context of a complaint (e.g. usernames at casinos, relevant communication excerpts, and other details necessary to assess the case);
- Technical and usage-related data, such as IP address, device identifiers, browser type, approximate location, and usage logs;
- Cookie identifiers and similar online identifiers, to the extent they relate to an identifiable individual.
2.8.4 The manner in which We collect, use, store, and secure Data, including Personal Data, is further described in Our Privacy Policy and Cookie Policy, which form part of the Agreement.
2.9 Complaints Service / Mediation
2.9.1 “Complaints Service” or “Mediation Service” means the functionality, processes, and related Content operated by Go Spin Casino for the purpose of receiving, publishing (where applicable), reviewing, and attempting to mediate complaints submitted by Users against Operators or Online Casinos listed or mentioned on the Website.
2.9.2 The Complaints Service is a free-of-charge, non-binding, informational and mediation-only service. It is not a court, arbitration tribunal, alternative dispute resolution (ADR) body, or regulatory authority, and it has no power to compel any Operator to act in a particular way.
2.9.3 The Complaints Service and the related processes, obligations, and limitations are further described in Our Complaints Guidelines, which form part of the Agreement.
2.10 Applicable Laws
2.10.1 “Applicable Laws” means all laws, regulations, directives, statutes, and binding rules that apply to:
- The operation and provision of the Website by Go Spin Casino; and/or
- The access to and use of the Website by Users, depending on their country of residence, location, or other relevant connecting factors.
2.10.2 Without limitation, Applicable Laws for data protection and electronic communications purposes include, where relevant:
- Regulation (EU) 2016/679 – the General Data Protection Regulation (“GDPR”);
- Any corresponding or implementing data protection legislation in EU Member States or other jurisdictions where We operate or target Users;
- Directive 2002/58/EC on privacy and electronic communications, as amended (commonly referred to as the “EU ePrivacy Directive” or “EU Cookie Law”), together with any national implementing laws governing the use of cookies and similar technologies.
2.10.3 Users are responsible for determining and complying with any additional laws applicable to their own use of the Website and any subsequent engagement with Gaming Services, including national or local laws regulating online gambling, age restrictions, consumer protection, and tax obligations.
3. Nature and Scope of Our Services
3.1 Information-Only Service
3.1.1 The Website operates exclusively as an independent information, review, and comparison service for online gambling-related products and services, including but not limited to online casinos, bonuses, payment methods, software providers, games, and industry news.
3.1.2 All information, reviews, rankings, tools, and other materials made available on the Website are provided for informational and entertainment purposes only. They are intended to help Users evaluate third-party services and make their own decisions but do not constitute offers by Us to provide gambling, betting, or financial services.
3.2 No Real-Money Gambling, No Account Management, No Payments
3.2.1 Go Spin Casino does not operate as an online casino, sportsbook, poker room, or any other form of real-money gambling platform.
3.2.2 We do not:
- Offer or provide real-money games, bets, or wagers;
- Create, manage, or close User accounts at any Operator;
- Process, hold, or control deposits, withdrawals, stakes, or winnings;
- Conduct KYC, AML, affordability, or any regulatory checks on behalf of Operators.
3.2.3 Any account you may open, and any deposits, wagers, or withdrawals you may make, are done directly with the relevant Operator under that Operator’s own terms and conditions, privacy policy, and rules. You acknowledge that all contractual, regulatory, and financial relationships relating to Gaming Services exist solely between you and the respective Operator.
3.3 No Legal, Financial or Investment Advice
3.3.1 Nothing on the Website shall be construed as:
- Legal advice;
- Financial advice;
- Investment, tax, or professional advisory services of any kind.
3.3.2 Any information, commentary, or opinion published on the Website is of a general and informational nature only. It is not tailored to your specific circumstances and should not be relied upon as the sole basis for any legal, financial, or gambling-related decision.
3.3.3 You should obtain independent professional advice (for example, from a lawyer, financial adviser, or tax professional) if you require guidance on the legality of online gambling in your jurisdiction, financial risk, taxation of winnings, or any other matter requiring professional assessment.
3.4 Editorial Independence and Ranking Criteria
3.4.1 We strive to provide Users with independent, honest, and research-based information about Operators, bonuses, and games. Reviews and rankings are prepared by Us using a combination of our own experience, public information, User feedback submitted via the Website, and other sources we deem reliable.
3.4.2 When assessing and listing Operators and bonuses, We may take into account, among other things:
- Licensing and regulatory status of the Operator (where publicly available);
- Bonus structures, terms, wagering requirements, and other key conditions;
- Game selection, software providers, and supported payment methods;
- Historical behaviour towards players, including complaint patterns and resolutions reported to Us;
- User experience indicators such as website usability, support responsiveness, and general reputation based on information available to Us.
3.4.3 Our commercial relationships with Partner Brands (such as affiliate agreements) may influence where and how prominently certain Operators or offers are displayed on the Website. However, such relationships do not override our policy to avoid knowingly recommending Operators that show systematic unfair or abusive conduct towards players, based on information available to Us.
3.4.4 The presence or prominence of any Operator, brand, or offer on the Website does not mean that:
- It is suitable, safe, or legal for your specific jurisdiction; or
- It is the “best” or “most appropriate” option for your particular circumstances.
You remain solely responsible for evaluating whether to engage with any Operator.
3.5 Dynamic Nature of Information
3.5.1 Online gambling is a fast-changing environment. Bonuses, promotional offers, payment methods, licensing status, acceptance of particular jurisdictions, and other conditions can change without prior notice.
3.5.2 While We make reasonable efforts to monitor and update the information presented on the Website, We cannot guarantee that:
- Any bonus, promotion, or offer listed on the Website is currently available;
- The terms and conditions summarised on the Website fully match the latest version published by the Operator;
- Any Operator continues to accept players from your jurisdiction or supports specific payment methods at the time you visit its website.
3.5.3 You must always verify the full and current terms, conditions, and eligibility criteria directly on the Operator’s website before registering, depositing, or participating in any gambling activity.
3.6 No Guarantee of Accuracy, Completeness, or Availability
3.6.1 The Content on the Website is provided on an “as is” and “as available” basis. Although We endeavour to ensure that information is accurate and up to date, We do not make any representation, warranty, or guarantee, whether express or implied, that:
- The Content is accurate, complete, current, or free from errors;
- The Website or any of its features will be uninterrupted or free from defects;
- Any identified issues will be corrected within a particular timeframe, if at all.
3.6.2 We expressly disclaim any liability for:
- Errors, omissions, or outdated information in reviews, bonus listings, rankings, or other Content;
- Any decisions you may make based on information found on the Website;
- Any loss or damage suffered as a result of relying on information that was incomplete, inaccurate, or no longer current.
3.7 Geographic Scope and Regional Restrictions
3.7.1 The Website is accessible from multiple jurisdictions, but this does not mean that all Content, Operators, bonuses, or Gaming Services referenced on the Website are permitted, legal, or available in every country or region.
3.7.2 We may, at our sole discretion and without prior notice:
- Restrict access to certain parts of the Website or specific Content based on a User’s location;
- Exclude certain jurisdictions from specific offers, reviews, or listings;
- Adapt or localise information for particular markets.
3.7.3 You are solely responsible for determining whether your use of the Website and any subsequent engagement with Operators or Gaming Services is lawful in the jurisdiction that applies to you. Access to the Website does not constitute a representation or warranty by Us that:
- Online gambling is legal in your jurisdiction;
- Any particular Operator or offer complies with your local laws or regulatory requirements.
3.8 Translation Tools and Language Versions
3.8.1 The Website may be available in multiple languages and may use translation technologies or third-party translation services to provide non-English versions of certain Content.
3.8.2 Where automated or semi-automated translation tools (such as those provided by Google, DeepL, or similar providers) are used, no warranty is given that:
- Translations are accurate, complete, or free from errors;
- Translated versions fully and correctly reflect the meaning of the original English text.
3.8.3 In the case of any discrepancy or inconsistency between a translated version and the English version of any Content or of these Terms, the English version shall prevail to the fullest extent permitted by Applicable Laws.
3.8.4 You acknowledge that translations are provided for convenience only, and you should refer to the English version when interpreting legally relevant information, including these Terms, the Privacy Policy, Cookie Policy, Complaints Guidelines, and Responsible Gambling Policy
4. Eligibility and Responsible Use
4.1 Age Requirement
4.1.1 The Website is intended exclusively for adults. By accessing or using the Website, you confirm that you:
- Are at least 18 years old; and
- Have reached the minimum legal age for gambling and for viewing gambling-related content in the jurisdiction that applies to you, if that age is higher than 18.
4.1.2 If you do not meet these age requirements, you must not access or use the Website, nor interact with any gambling-related Content, links, or services referenced on the Website.
4.2 Legal Capacity
4.2.1 By using the Website, you confirm that you have full legal capacity to enter into and be bound by these Terms and the Agreement.
4.2.2 If you are using the Website on behalf of a company or other legal entity, you represent and warrant that you are duly authorised to act on its behalf and to bind that entity to the Agreement.
4.3 User Responsibility to Check Local Laws
4.3.1 Laws and regulations relating to online gambling, bonuses, promotions, and access to gambling-related content vary significantly between jurisdictions and may change over time.
4.3.2 You are solely responsible for:
- Determining whether online gambling and the use of gambling-related information is legal in your jurisdiction;
- Ensuring that you comply with all Applicable Laws before registering with any Operator, claiming any bonus, or participating in any form of gambling;
- Verifying whether any Operator, bonus, or offer referenced on the Website is lawfully accessible to you.
4.3.3 Access to the Website and the presence of information about particular Operators or offers shall not be interpreted as a recommendation or confirmation by Us that such activities are legal or permitted in your jurisdiction.
4.4 Restricted Territories and Access Limitations
4.4.1 We may, at our discretion, restrict access to certain parts of the Website, specific Content, or particular Operators or offers based on geographic, regulatory, or risk considerations. Such restrictions may be implemented using, for example, IP-based localisation or manual curation of geospecific pages.
4.4.2 The existence or absence of such technical or content-based restrictions does not relieve you of your own responsibility to comply with local laws. Technical measures are inherently limited and may not accurately reflect all legal restrictions applicable to you.
4.4.3 We reserve the right, without prior notice and at our sole discretion, to:
- Block or limit access to the Website from certain countries or territories;
- Exclude particular jurisdictions from bonus listings, casino rankings, or other features;
- Adapt or remove Content for compliance or risk-management purposes.
4.5 Responsible Gambling
4.5.1 Go Spin Casino supports the principle of responsible gambling. While We do not operate real-money gambling, We recognise that the information and links provided on the Website relate to activities that involve financial risk and may be harmful if not managed responsibly.
4.5.2 We therefore encourage Users to:
- Treat gambling as a form of entertainment, not a way to make money;
- Set and respect personal limits on time and money spent;
- Never gamble with funds they cannot afford to lose;
- Avoid gambling when under the influence of alcohol, drugs, or strong emotional stress.
4.5.3 Our Responsible Gambling Policy provides further information, including references to recognised support organisations and tools for self-assessment and safer gambling. We strongly recommend that you read that policy carefully before engaging in any gambling-related activity with any Operator.
4.5.4 If you feel that gambling is negatively affecting your life or the life of someone close to you, you should immediately seek help from professional support services or national helplines available in your jurisdiction.
4.6 Self-Exclusion and Use of the Website
4.6.1 If you have self-excluded from online gambling with one or more Operators, or via any national or regional self-exclusion scheme, it is your responsibility to ensure that you do not breach your self-exclusion by registering new accounts, using alternative details, or otherwise circumventing such measures.
4.6.2 Use of the Website by self-excluded individuals may expose them to gambling-related information and links. While We do not operate gambling services, We cannot monitor or enforce individual self-exclusion arrangements made with third-party Operators or schemes.
4.6.3 If you are self-excluded or feel at risk of gambling-related harm, you should:
- Avoid engaging with gambling-related Content on the Website;
- Avoid clicking through to Operators or bonus offers;
- Make use of device-level or browser-level blocking solutions to limit access to gambling-related websites, where appropriate.
4.6.4 We reserve the right, at our discretion and where technically feasible, to respond to credible requests from Users who indicate that they are self-excluded or at risk, by limiting certain interactions with the Website (for example, newsletter opt-outs or similar measures). However, such actions are supplementary and do not replace your own responsibility for managing your gambling behaviour in line with any self-exclusion or responsible gambling commitments you have made.
5. Affiliate Relationships & Commercial Disclosure
5.1 Our Role as an Independent Affiliate and Comparison Website
5.1.1 Go Spin Casino operates as an independent affiliate and comparison website. We research, review, compare, and present information about third-party Operators, bonuses, payment methods, software providers, games, and related services in the online gambling sector.
5.1.2 We are not owned or controlled by any Operator listed on the Website. Our listings and reviews may include both partners with whom we have commercial relationships and brands with which we have no direct commercial relationship.
5.1.3 The inclusion of an Operator, game, or bonus on the Website does not constitute an endorsement, guarantee, or recommendation that such Operator, game, or bonus is suitable or lawful for every User.
5.2 How We Earn
5.2.1 The Website is monetised primarily through affiliate and advertising relationships with certain Operators and other partners. This may include, without limitation:
- Commission-based affiliate links;
- Cost per acquisition (CPA) or first-time depositor (FTD) deals;
- Revenue share or hybrid (CPA + RevShare) agreements;
- Fixed-fee placements, sponsorships, or tenancy deals;
- Other performance-based, referral-based, or marketing arrangements.
5.2.2 When you click on certain links on the Website and subsequently register, deposit, or take qualifying actions on a Partner Brand’s website, Go Spin Casino may receive a commission or other form of compensation from that Partner Brand.
5.2.3 Such compensation enables Us to maintain and further develop the Website, create and update Content, operate our Complaints Service, and support the ongoing functioning of our comparison and information services.
5.3 “At No Extra Cost to You”
5.3.1 Where We describe Our affiliate relationships as being “at no extra cost to you” or similar language, this means that:
- You are not charged any additional fee or premium by the Operator solely because you arrived at its website via Our Affiliate Links; and
- Any commission or fee We receive is paid by the Operator as part of its marketing or affiliate budget and does not increase the price of the gambling services offered to you.
5.3.2 This does not mean that the offers you see on the Website are always the best or most advantageous offers available to you in absolute terms, nor does it guarantee that the same or similar offers are not shown elsewhere. You must always review the Operator’s own terms and any competing offers before making a decision.
5.4 No Control Over Casino Operations, KYC, Payments, or Bonus Decisions
5.4.1 Go Spin Casino has no operational control over any Operator’s business, including but not limited to:
- Account registration, closure, or suspension;
- Know Your Customer (KYC), Anti-Money Laundering (AML), and affordability checks;
- Approval or rejection of deposits, withdrawals, or payment methods;
- Application, granting, withholding, or removal of bonuses and promotions;
- Game availability, limits, volatility, or RTP settings;
- Termination, limitation, or alteration of services or offers.
5.4.2 All such matters are solely determined by the relevant Operator in accordance with its own terms and conditions, internal policies, and regulatory obligations.
5.4.3 We cannot intervene in or override the internal decisions of any Operator, even where such decisions affect Users who initially visited that Operator via the Website. Our role in any disputes is limited to non-binding mediation as described in the Complaints Guidelines.
5.5 No Guarantee of Approval, Bonuses, or Winnings at Partner Casinos
5.5.1 The presence of an Operator or bonus on the Website, including “exclusive” or “special” offers, does not guarantee that you will:
- Be accepted as a customer by that Operator;
- Successfully claim or retain any advertised bonus or promotion;
- Receive any particular level of service or support;
- Achieve any winnings or avoid losses.
5.5.2 Operators may apply their own eligibility criteria and bonus terms, including but not limited to:
- Country or regional restrictions;
- Self-exclusion or responsible gambling flags;
- Payment method limitations;
- Bonus abuse or bonus hunting rules;
- Fraud prevention and risk management procedures.
5.5.3 You acknowledge that:
- All gambling involves financial risk and the possibility of losing money; and
- Go Spin Casino has no liability for any losses, denied withdrawals, closed accounts, or refused bonuses resulting from your use of any Operator, regardless of whether you accessed that Operator via Our Website.
5.6 Advertorials, Sponsored Content, and Commercial Placements
5.6.1 From time to time, the Website may feature sponsored content, advertorials, or paid placements relating to specific Operators, games, or promotions.
5.6.2 Where required by Applicable Laws or good industry practice, such content will be clearly labelled or otherwise disclosed as:
- “Sponsored”, “Advertorial”, “Partner Content”, “Promotion”, or similar wording; or
- Marked in a way that reasonably indicates a commercial relationship.
5.6.3 Even where content is sponsored or commercially supported, We aim to ensure that:
- Key facts and conditions (such as wagering, maximum winnings, restricted payment methods, or GEO limitations) are not knowingly misrepresented; and
- Content does not knowingly promote Operators that consistently demonstrate unfair, unsafe, or clearly abusive practices towards players, based on information reasonably available to Us.
5.6.4 You should, however, always treat any information about Operators and offers as marketing and informational content, not as personal advice or a guarantee of suitability. You remain solely responsible for reviewing the Operator’s own terms, assessing your own risk, and deciding whether to register, deposit, or play.
6. Access to the Website & User Accounts
6.1 General Access
6.1.1 You may access and browse most areas of the Website without creating an account. General features such as reading reviews, viewing bonus listings, checking game information, and accessing guides, tools, and news are available on a “read-only” basis to eligible Users.
6.1.2 Access to the Website is provided on an “as is” and “as available” basis. We do not guarantee that the Website, or any Content on it, will always be available, uninterrupted, or error-free. We may suspend, withdraw, or change any part of the Website at any time, without prior notice, for operational, security, legal, or business reasons.
6.2 Optional Registration and Features
6.2.1 Certain features of the Website may require or allow you to provide additional information or create a profile, for example in connection with:
- Subscribing to newsletters or marketing communications;
- Submitting complaints through our Complaints Service;
- Contacting us via forms;
- Participating in surveys, feedback initiatives, or similar activities;
- (Where available) posting reviews, ratings, or other User-Generated Content.
6.2.2 We may introduce, modify, or remove registration-based features from time to time. The availability of such features does not create any obligation on Our part to maintain or support them permanently.
6.2.3 By using any feature requiring registration or additional information, you agree to comply with these Terms and any specific rules or instructions presented in connection with that feature.
6.3 Account Creation Rules
6.3.1 Where the Website allows or requires account creation or user profiles, you agree that:
- All information you provide will be truthful, accurate, and complete;
- You will promptly update such information if it changes, to keep it current and accurate;
- You will not create an account using a false identity, another person’s identity, or any information you are not authorised to use.
6.3.2 Unless explicitly permitted by Us in writing, you may only create one account per person for a given feature (for example, one profile for posting content or one subscription for a newsletter using your primary email).
6.3.3 We reserve the right, at our sole discretion, to reject an account registration, limit features, or request additional verification where we consider it necessary for security, compliance, or abuse-prevention purposes.
6.4 Login Details and Account Security
6.4.1 If you are provided with, or choose, any login details (such as a username, password, or similar credentials), you are responsible for maintaining the confidentiality and security of those details.
6.4.2 You agree that you will:
- Not share your login details with any third party;
- Not allow any other person to access your account or use the Website in your name;
- Notify us promptly if you suspect your account has been compromised or accessed without your authorisation.
6.4.3 You are responsible for all activities undertaken using your login details or account, whether or not you authorised such activities. We may take any action we consider appropriate in response to suspected unauthorised access, including suspending or terminating the account or requiring a password reset.
6.5 Suspension, Restriction, or Termination of Accounts
6.5.1 We reserve the right, at any time and at our sole discretion, to suspend, restrict, or terminate your access to any account or registration-based feature on the Website, with or without prior notice, if we reasonably believe that:
- You have breached these Terms or any other part of the Agreement;
- You have provided false, misleading, or incomplete information;
- Your activity constitutes or appears to constitute abuse, spam, harassment, or other improper conduct;
- Your use of the Website poses a security, legal, or reputational risk to Us, other Users, or third parties;
- It is necessary to comply with Applicable Laws, regulatory guidance, or law enforcement requests.
6.5.2 We may also suspend or terminate accounts in connection with maintenance, security reviews, technical changes, or the discontinuation of a particular feature or service.
6.5.3 Except where prohibited by law, We are under no obligation to provide you with a detailed explanation of the specific reasons for suspension, restriction, or termination, although we may, at our discretion, provide a brief indication where appropriate.
6.6 Effect of Termination
6.6.1 If your account or access to a particular feature is terminated or suspended:
- You will no longer be able to use the functionalities associated with that account or feature (for example, posting reviews, receiving newsletters under that registration, or managing your profile);
- We may, but are not obliged to, delete or anonymise certain data associated with your account, in accordance with our Privacy Policy and Applicable Laws.
6.6.2 User-Generated Content that you have previously submitted (such as reviews, ratings, complaints, or comments) may remain visible on the Website after termination or suspension of your account, unless we decide, at our discretion, to remove or anonymise such content.
6.6.3 Termination or suspension of your account or of a particular feature does not:
- Affect the continued applicability of these Terms to your prior use of the Website;
- Limit Our right to enforce any rights or seek any remedies that arose prior to termination;
- Create any obligation for Us to assist you in disputes with any Operator or third party beyond any applicable processes set out in Our Complaints Guidelines.
6.6.4 Nothing in this Section affects your statutory rights under Applicable Laws or your rights in respect of Personal Data as described in our Privacy Policy.
7. Acceptable Use & Prohibited Activities
7.1 General Acceptable Use Standards
7.1.1 You agree to use the Website lawfully, responsibly, and in good faith, in accordance with these Terms, the Agreement, and all Applicable Laws.
7.1.2 In particular, you agree that you will not use the Website in any way that:
- Interferes with or disrupts the normal operation, security, or integrity of the Website;
- Harms or attempts to harm Go Spin Casino, other Users, Operators, or any third party;
- Infringes any intellectual property, privacy, or other legal rights of Go Spin Casino or any third party.
7.2 Technical Misuse Prohibited
7.2.1 You must not engage in any activity that seeks to interfere with or manipulate the technical functioning of the Website. In particular, you agree that you will not:
- Attempt to hack, breach, probe, scan, or test the vulnerability of the Website, its infrastructure, or any related systems or networks;
- Attempt to gain unauthorised access to any part of the Website, to other Users’ accounts, or to any servers, systems, or databases connected to the Website;
- Use any form of automated tool, script, bot, scraper, spider, crawler, or similar technology to access, extract, index, or collect data or Content from the Website, except where We have expressly provided a specific interface or API for that purpose and you have Our prior written consent;
- Engage in data mining, harvesting, or mass extraction of information from the Website for any purpose, including commercial exploitation or competitive analysis, without Our explicit permission.
7.2.2 You further agree that you will not upload, transmit, or otherwise make available via the Website:
- Any form of malware, including but not limited to viruses, worms, trojans, logic bombs, keyloggers, spyware, or other malicious or harmful code;
- Any files, scripts, or programs designed to disrupt, damage, or limit the functionality of any software, hardware, telecommunications equipment, or the Website itself.
7.3 Content Misuse
7.3.1 All Content on the Website is protected by intellectual property and other rights, as further described in Section 11. You agree that you will not, without Our prior written consent or a clearly applicable legal exception:
- Copy, reproduce, duplicate, or otherwise systematically extract Content from the Website, in whole or in substantial part;
- Use any technique to frame, mirror, or otherwise display the Website or any part of it within another website, application, or online service, in a way that may mislead Users as to the origin of the Content or imply an affiliation with Go Spin Casino;
- Create or maintain mass archives, databases, or collections of Content obtained from the Website for commercial, competitive, or redistributive purposes;
- Sell, license, rent, lease, distribute, publish, or otherwise commercially exploit any Content, in whole or in part, unless expressly permitted by Us in writing.
7.3.2 Limited personal use is permitted: you may view, print, or download reasonable portions of Content for your own personal, non-commercial use, provided that you do not alter any notices or marks relating to copyright, trademark, or other proprietary rights.
7.4 Behavioural Misuse
7.4.1 You agree not to use the Website or any related communication channels (including contact forms and, where applicable, public or semi-public interaction features) to engage in behaviour that is unlawful, abusive, or misleading. In particular, you must not:
- Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with any person or entity, including Go Spin Casino, its staff, or its partners;
- Present yourself as an official representative, employee, or authorised agent of Go Spin Casino or of any Operator, unless you have Our explicit written confirmation of such status;
- Use the Website to engage in, facilitate, or promote any illegal, fraudulent, or harmful activities, including but not limited to fraud, money laundering, or other criminal conduct;
- Use the Website for any purpose that violates Applicable Laws relating to online gambling, advertising, consumer protection, data protection, or any other regulated area.
7.4.2 You also agree not to use the Website to:
- Harass, threaten, defame, or otherwise abuse other Users, Operators, or third parties;
- Disseminate content that is hateful, discriminatory, obscene, or otherwise inappropriate as further specified in the User-Generated Content rules (Section 8);
- Send unsolicited commercial communications, spam, or repeated unwanted messages.
7.5 Consequences of Breach
7.5.1 If We reasonably believe that you have breached, or are likely to breach, any provision of this Section 7 or any other part of these Terms, We may take such action as We deem appropriate, including but not limited to:
- Immediate suspension or termination of your access to the Website, in whole or in part, including any account or registration-based features;
- Removal, editing, or blocking of any User-Generated Content that you have submitted;
- Implementation of technical blocks, including IP blocking or other measures to prevent further access;
- Reporting your conduct to relevant law enforcement authorities, regulators, or affected third parties, where we consider it appropriate or are legally required to do so;
- Taking legal action against you, including claims for damages, injunctive relief, and recovery of costs and expenses (including reasonable legal fees) arising from your breach.
7.5.2 The exercise of any of the above remedies by Go Spin Casino does not limit or exclude any other rights or remedies available to Us under these Terms, at law, or in equity.
7.5.3 If your access is suspended, restricted, or terminated due to a suspected or actual breach, you are not entitled to any compensation or reimbursement in relation to any loss of access, visibility of your User-Generated Content, or any other impact of such measures.
8. User-Generated Content (Reviews, Comments, Community Content)
8.1 Scope of User-Generated Content
8.1.1 For the purposes of these Terms, “User-Generated Content” or “UGC” means any content that you, as a User, submit, post, upload, transmit, or otherwise make available on or through the Website, whether publicly visible or provided via specific features.
8.1.2 User-Generated Content includes, without limitation:
- Casino reviews, ratings, and feedback submitted via review forms or similar tools;
- Comments or replies posted on articles, guides, reviews, or other content (where such functionality is available);
- Public complaints and responses submitted or published within our Complaints Service or other mediation-related sections;
- Any text, files, attachments, screenshots, images, or other materials provided in connection with complaints, feedback, or interaction with Our published content;
- Any other content contributed by Users via forms, fields, or interactive features that allow Users to add their own material.
8.2 Licence Granted to Go Spin Casino
8.2.1 By submitting User-Generated Content to the Website, you grant Go Spin Casino a worldwide, non-exclusive, transferable, sublicensable, royalty-free licence to:
- Use, reproduce, store, host, display, publish, and distribute such User-Generated Content on or through the Website and associated channels;
- Edit, adapt, translate, summarise, or otherwise create derivative works from such User-Generated Content;
- Incorporate such User-Generated Content into other materials, including reviews, statistics, case studies, or educational content related to gambling and complaints;
- Use such User-Generated Content for the purposes of operating, improving, marketing, and documenting the Website and our services, including the Complaints Service.
8.2.2 This licence is granted for the full duration of any applicable intellectual property rights and continues even if:
- Your account is suspended or terminated; or
- You stop using the Website.
8.2.3 You retain ownership of your User-Generated Content, subject to the rights granted to Us under this Section 8.2.
8.3 Content Standards
8.3.1 You are solely responsible for any User-Generated Content you submit. By posting or submitting User-Generated Content, you confirm that it complies with these Terms and all Applicable Laws.
8.3.2 You agree not to submit any User-Generated Content that:
- Is defamatory, false, misleading, or knowingly inaccurate;
- Is abusive, vulgar, hateful, threatening, harassing, obscene, or otherwise offensive;
- Contains discriminatory or hateful language based on race, ethnicity, nationality, religion, gender, sexual orientation, disability, or any other protected characteristic;
- Contains pornographic, sexually explicit, or otherwise inappropriate material;
- Incites, promotes, or condones violence, self-harm, criminal acts, or any other illegal activity;
- Infringes any intellectual property rights, including copyrights, trademarks, or related rights, unless you own those rights or have the explicit permission of the rightsholder;
- Discloses personal data or confidential information of third parties (“doxxing”), including but not limited to real names, physical addresses, email addresses, phone numbers, payment details, account numbers, or other identifying information, unless lawfully and appropriately shared in a confidential manner within a complaint process and strictly necessary to the case.
8.3.3 You warrant that:
- You have all necessary rights, licences, and permissions to submit the User-Generated Content and to grant the licence described in Section 8.2; and
- Your User-Generated Content does not violate the rights of any third party or any Applicable Laws.
8.4 Prohibited Promotional Behaviour
8.4.1 The Website is not a general advertising platform for Operators or other commercial entities. Without Our prior written permission, you must not use User-Generated Content to:
- Promote your own brand, casino, affiliate site, or product (“self-promotion”) if you are acting on behalf of or for the benefit of such an entity;
- Post undisclosed or disguised marketing content (so-called “hidden advertorials”), including promotional posts that appear to be independent reviews or opinions but are in fact paid, incentivised, or otherwise commercially driven;
- Engage in link-building, SEO-driven posting, or similar activities using reviews, comments, or complaints to generate backlinks, including repeated posting of URLs or promotional codes;
- Spam bonus offers, promotional codes, or any other marketing materials.
8.4.2 We reserve the right to remove or edit any User-Generated Content we consider to be primarily promotional, misleading, or posted for link-building or marketing purposes without clear and explicit authorisation.
8.5 Casino Representatives and Industry Partners
8.5.1 We recognise that representatives of Operators and other industry partners may wish to respond to complaints, reviews, or other User-Generated Content that concerns them.
8.5.2 If you are acting as a representative of an Operator or other industry entity, you must:
- Clearly and truthfully identify yourself as such, including the name of the brand or company you represent;
- Use any official or representative account in a transparent manner, without impersonating a regular player or independent User;
- Ensure that any information you provide is accurate, respectful, and compliant with all Applicable Laws and your own internal policies.
8.5.3 In addition to all other provisions of these Terms, brand and casino representatives must not:
- Use User-Generated Content features primarily for advertising or promotional purposes;
- Attempt to intimidate or pressure Users into changing or removing negative reviews or complaints;
- Publish confidential player data or any information that would breach data protection or privacy obligations.
8.5.4 We may, at our discretion, establish or modify specific rules or processes for verified casino representatives or partners. Failure to comply with such rules may result in removal of content, restriction of representative accounts, or termination of representative access.
8.6 Moderation Rights
8.6.1 We reserve the right, but do not assume any obligation, to monitor, review, edit, or moderate User-Generated Content submitted to the Website.
8.6.2 At our sole discretion, and without prior notice, We may:
- Remove, hide, or edit any User-Generated Content that, in Our opinion, breaches these Terms, appears to be inaccurate, illegal, harmful, abusive, or otherwise inappropriate;
- Decline to publish User-Generated Content or delay its publication pending review;
- Anonymise or redact parts of User-Generated Content (for example, to remove personal data, sensitive information, or legally problematic material);
- Suspend, restrict, or terminate any User account or access to specific features as a result of breaches related to User-Generated Content.
8.6.3 Our failure to act on particular User-Generated Content does not waive Our rights to act in relation to other content or future breaches. The fact that certain content remains visible does not imply that it complies with these Terms or has been approved by Us.
8.7 Reporting Tools and Notice/Takedown Procedure
8.7.1 If you believe that any User-Generated Content on the Website is:
- Defamatory, abusive, hateful, or otherwise in breach of these Terms;
- Infringing your intellectual property rights;
- Unlawfully disclosing your personal data or confidential information; or
- Otherwise unlawful or inappropriate,
you are encouraged to contact Us using the contact channels indicated on the Website (for example, via a contact form or designated email address), providing as much detail as possible to allow us to assess the issue.
8.7.2 When submitting a notice, you should, where possible, include:
- A clear description of the content in question and where it can be found (e.g. URL, date, username);
- The reason you believe the content is unlawful or in breach of these Terms;
- Any supporting documentation or explanation (for example, proof of rights ownership for alleged IP infringements);
- Your contact details so that We can follow up if clarification is needed.
8.7.3 We will review reasonable and sufficiently detailed notices within a timeframe that is proportionate to the nature and seriousness of the alleged issue. We may, at Our discretion:
- Remove, edit, or restrict access to the contested User-Generated Content;
- Request further information from you or from the User who posted the content;
- Decline to act where we determine that the complaint is unfounded or insufficiently substantiated.
8.7.4 Nothing in this Section 8.7 prevents you from exercising any rights you may have under Applicable Laws, including the right to seek legal remedies directly against a User or to lodge complaints with relevant authorities.
9. Complaints & Mediation Service (Player vs Casino)
9.1 Nature of the Complaints Service
9.1.1 Go Spin Casino operates a Complaints & Mediation Service (the “Complaints Service”) designed to help Users resolve disputes with online casinos and related Operators listed on the Website.
9.1.2 The Complaints Service is:
- Free of charge for Users;
- Independent from the Operators involved; and
- Strictly non-binding – We cannot compel any Operator to take any particular action.
9.1.3 Go Spin Casino is not a court, arbitration tribunal, alternative dispute resolution (ADR) body, law firm, regulator, or consumer authority. The Complaints Service does not replace any legal rights or statutory remedies available to you under Applicable Laws.
9.2 Scope and Eligibility
9.2.1 The Complaints Service is intended primarily for disputes between individual players and online casinos or gambling Operators that are listed or reviewed on the Website.
9.2.2 As a general rule, We may accept complaints relating to:
- Real-money player accounts with Operators listed on the Website;
- Deposits, withdrawals, balance confiscations, and payout delays;
- Bonus eligibility, bonus terms, wagering requirements, and bonus-related restrictions;
- Alleged unfair application of terms and conditions by an Operator;
- Game-related issues, such as disconnections, bugs, or suspected malfunctions, where these materially affect a real-money balance;
- Account closures or restrictions that materially impact access to funds or legitimate play.
9.2.3 We may, at Our discretion, decline or limit complaints that fall outside the core scope of the Complaints Service, including but not limited to:
- Disputes concerning Operators not listed or not mentioned on the Website;
- Purely sportsbook-only bet settlement disputes where no broader account or casino-related issue is involved;
- Affiliate or business-to-business disputes, including commission disagreements between affiliates and Operators;
- Allegations of criminal activity, including fraud, money laundering, stolen identities, chargebacks, or cybercrime (these should be directed to relevant authorities or regulators);
- Complaints solely related to third-party payment providers, banks, or card issuers outside the Operator’s control;
- Complaints about matters that clearly fall within the remit of a national regulator, court, or licensed ADR body and are already being handled there.
9.2.4 We reserve the right to determine, at our sole discretion, whether a complaint falls within the scope and eligibility criteria of the Complaints Service.
9.3 How to Submit a Complaint
9.3.1 Complaints must be submitted through the dedicated complaints form or interface provided on the Website, or via any other method we explicitly designate for this purpose from time to time.
9.3.2 When submitting a complaint, you must provide accurate, complete, and truthful information, including at a minimum:
- Your name or chosen identifier and a valid contact email address;
- The name of the Operator and, where applicable, the specific brand or website;
- Your username or account ID at the Operator, where relevant and safe to share;
- A clear description of the issue, including key dates, amounts, and actions taken;
- Copies or screenshots of relevant correspondence and evidence (e.g. emails, live chat transcripts, transaction history, bonus terms, game logs where available).
9.3.3 By submitting a complaint, you:
- Confirm that the facts you provide are true to the best of your knowledge;
- Agree not to omit material information that is relevant to a fair assessment of the case;
- Acknowledge that incomplete or misleading submissions may result in delay, rejection, or closure of the complaint.
9.3.4 Before using the Complaints Service, you are generally expected to have made a reasonable attempt to resolve the issue directly with the Operator, following that Operator’s own complaints or support procedure. Where it is clear that no such attempt has been made, We may initially redirect you back to the Operator.
9.4 Player Obligations
9.4.1 By using the Complaints Service, you agree to:
- Co-operate with Go Spin Casino and, where relevant, with the Operator throughout the mediation process;
- Respond to Our requests for information or clarification in a timely manner;
- Provide evidence and supporting documents when requested, where reasonably available;
- Communicate in a respectful and constructive manner, avoiding abusive, threatening, discriminatory, or defamatory language.
9.4.2 You acknowledge that failure to provide requested information, failure to respond within a reasonable timeframe, or persistent disrespectful or abusive communication may result in your complaint being limited, suspended, or closed.
9.5 Authorisation to Contact Casinos
9.5.1 By submitting a complaint via the Complaints Service, you expressly authorise Go Spin Casino to:
- Contact the relevant Operator on your behalf;
- Share information from your complaint with the Operator to the extent reasonably necessary to investigate and assess the case;
- Request information from the Operator relating to your account and the disputed transactions.
9.5.2 This may include, where applicable and available:
- Account registration data tied to your profile at the Operator;
- Deposit, wager, and withdrawal history;
- Game logs, bet histories, and bonus activity records;
- KYC, verification, or risk-review status, to the extent the Operator is permitted to share such information in compliance with Applicable Laws.
9.5.3 Any personal data exchanged in the course of the Complaints Service will be handled in accordance with Our Privacy Policy and will be used solely for the purpose of reviewing and mediating the complaint, unless otherwise permitted or required by law.
9.6 Grounds for Rejecting or Closing Complaints
9.6.1 We reserve the right, at any stage of the process and at our sole discretion, to reject, decline, or close a complaint, including but not limited to the following situations:
- The complaint falls outside the scope or eligibility criteria described in Section 9.2;
- The complaint concerns events that occurred more than twelve (12) months before the date of submission, unless We consider there is a compelling reason to review older matters;
- The User fails to provide sufficient evidence or information despite reasonable requests;
- The User fails to respond to Our communications or Operator communications within a reasonable timeframe;
- The complaint is clearly frivolous, vexatious, or made in bad faith, including attempts to misuse the Complaints Service for reputation attacks or leverage;
- There are credible indications that the User has breached the Operator’s terms and conditions, engaged in fraud, collusion, bonus abuse, or other prohibited conduct, and such behaviour is central to the dispute;
- The User engages in abusive, threatening, discriminatory, or harassing behaviour towards Go Spin Casino staff, Operator representatives, or other Users;
- The complaint is already being formally handled by a regulator, court, ADR body, or other competent authority, or has been finally resolved by such a body.
9.6.2 Where a complaint is rejected or closed, We may provide a brief explanation, but We are under no obligation to issue a detailed written decision, particularly in cases of abuse or repeated non-cooperation.
9.7 Outcomes and Limitations
9.7.1
At the conclusion of the mediation process, We may categorise the complaint outcome using terms similar to, including but not limited to:
- Resolved – where the Operator and the player reach a solution that, in Our view, reasonably addresses the core aspects of the complaint;
- Partially Resolved – where some, but not all, issues or claimed amounts are addressed;
- Unresolved – where no agreement is reached or the Operator maintains its original position;
- Rejected / Closed – where the complaint is not accepted or is closed in accordance with Section 9.6.
9.7.2 Any views, summaries, or recommendations provided by Go Spin Casino within the Complaints Service are non-binding opinions based on the information available to Us. We do not issue legally binding decisions and cannot compel Operators to follow Our recommendations.
9.7.3 We do not guarantee that:
- You will recover any funds or obtain any specific form of compensation from an Operator;
- An Operator will agree with Our view of the case;
- The mediation process will result in any particular outcome, within any particular timeframe.
9.7.4 Subject to Applicable Laws and Our Privacy Policy, certain elements of the complaint (such as a summary of the issue, the Operator’s responses, and Our final conclusion) may be published on the Website as part of our informational and educational content. Sensitive personal data or confidential information may be redacted or anonymised.
9.7.5 By using the Complaints Service, you acknowledge and accept that:
- The process is informational and mediatory only;
- It does not replace your right to pursue legal action, regulatory complaints, or ADR; and
- Go Spin Casino shall not be liable for losses, missed opportunities, or unsatisfactory outcomes related to the handling or result of your complaint, save where such limitation is not permitted under Applicable Laws.
10. Third-Party Websites & Gaming Services
10.1 Links to Third-Party Websites and Apps
10.1.1 The Website contains links, banners, buttons, embedded widgets, and other references that lead to or integrate content from third-party websites, applications, and services, including but not limited to online casinos, gambling platforms, payment providers, game studios, industry resources, and social networks (collectively, “Third-Party Services”).
10.1.2 Such links and references are provided for your convenience and information only. They do not constitute or imply any form of sponsorship, endorsement, recommendation, or approval by Go Spin Casino of the Third-Party Services, their operators, or their products.
10.2 No Responsibility for Third-Party Content, Terms, or Privacy Practices
10.2.1 Third-Party Services are operated and controlled solely by the respective third parties. We have no control over and do not assume any responsibility for:
- The content, accuracy, security, or availability of Third-Party Services;
- The terms and conditions, bonus rules, or house policies applied by third-party operators;
- The privacy policies, cookie practices, or data processing activities of Third-Party Services;
- Any changes made by Third-Party Services after we have published information or links related to them.
10.2.2 When you click on a link or otherwise interact with a Third-Party Service, you leave the environment of the Website and become subject to the third party’s own terms and policies. You should carefully review all relevant terms and conditions, privacy policies, and other legal documents of the Third-Party Service before using or relying on it.
10.3 No Guarantee About Legality, Licensing, or Trustworthiness of Operators
10.3.1 While We make reasonable efforts to review and assess Operators before listing or featuring them, We do not guarantee that any particular Operator:
- Holds a licence that is valid, appropriate, or recognised in your jurisdiction;
- Continues to be duly licensed or authorised after our latest review;
- Complies with all Applicable Laws or regulatory expectations in all jurisdictions;
- Is financially sound, solvent, or capable of paying out winnings or account balances in all circumstances;
- Will always act fairly, lawfully, or in accordance with players’ expectations.
10.3.2 The inclusion of an Operator, a rating, or any “recommended” or similar label on the Website is based on information available to Us at the time of assessment and may become outdated or inaccurate due to subsequent events or changes outside Our control.
10.3.3 You are solely responsible for performing your own due diligence before engaging with any Operator or Third-Party Service, including checking licensing information, regulatory status, and reputation from official or additional sources.
10.4 Gaming and Gambling Risks
10.4.1 All forms of gambling and betting inherently involve a risk of financial loss. There is no guarantee that you will win or recover any money wagered, and you may lose some or all of the funds you choose to deposit with an Operator.
10.4.2 By following links or information from the Website and engaging in gambling activities with any Operator, you acknowledge and agree that:
- You are solely responsible for your own gambling decisions;
- You fully understand the risk of losing money and accept that risk;
- Any participation in gambling activities is done at your own discretion and responsibility, and not on the advice or recommendation of Go Spin Casino.
10.4.3 Go Spin Casino is not liable for any losses, debts, charges, or other financial consequences arising from your gambling activities with Operators, nor for any emotional or psychological impact associated with such activities, except where such limitation is not permitted by Applicable Laws.
10.5 Recommendation to Review Each Casino’s Own T&Cs and Responsible Gambling Tools
10.5.1 Before registering with, depositing at, or claiming a bonus from any Operator referenced on the Website, you should carefully review:
- The Operator’s general terms and conditions;
- The specific bonus terms, wagering requirements, and promotional rules;
- The Operator’s privacy policy and, where applicable, cookie policy;
- The Operator’s responsible gambling tools and policies, including deposit limits, time limits, self-exclusion options, and reality checks.
10.5.2 Summaries of bonuses, terms, and conditions on the Website are provided for convenience only and may simplify or omit certain conditions. In the event of any discrepancy, the Operator’s own terms and conditions, as published on its website, prevail.
10.5.3 You should not rely solely on Our summaries or highlights when making decisions about registration, deposit amounts, or gameplay.
10.6 No Advice on Legality of Gambling in Any Jurisdiction
10.6.1 Go Spin Casino does not provide legal advice and does not advise on the legality of online gambling or the use of specific Operators in any jurisdiction.
10.6.2 References on the Website to licensing bodies, regulatory frameworks, or permitted jurisdictions are informational and general in nature. They do not take into account your specific situation, nationality, residence, or any other personal factor.
10.6.3 You are solely responsible for:
- Determining whether it is lawful for you to access and use any Operator or Gaming Services;
- Ensuring that you comply with all Applicable Laws in your country, region, or place of residence, including age restrictions, taxation, and reporting obligations related to gambling or winnings.
10.6.4 If you are uncertain about the legality of online gambling or the use of a particular Operator in your jurisdiction, you should seek independent legal advice.
11. Intellectual Property
11.1 Ownership of Go Spin Casino Content
11.1.1 Unless expressly stated otherwise, all Content on the Website is owned by or licensed to Go Spin Casino. This includes, without limitation:
- Textual content (reviews, rankings, blog posts, guides, complaints summaries, tools descriptions, calculators, tables);
- The structure, selection, and arrangement of listings, categories, and comparison data;
- Design elements, layout, user interface components, icons, and graphics created for the Website;
- Underlying source code, scripts, databases, and software developed or commissioned for the Website;
- Any proprietary labels, tags, or rating systems devised by Go Spin Casino.
11.1.2 Such Content is protected by copyright, database rights, design rights, and other intellectual property or proprietary rights under Applicable Laws and international conventions.
11.2 Ownership of Third-Party Logos and Trademarks
11.2.1 Logos, trademarks, service marks, trade names, and brand identities displayed on the Website in relation to Operators, game providers, payment service providers (PSPs), software suppliers, or other third-party entities are the exclusive property of their respective owners.
11.2.2 Go Spin Casino uses these third-party marks and logos solely for identification and descriptive purposes, in order to refer to the services offered by the relevant trademark owners (nominative fair use), and does not claim any ownership or endorsement rights over them.
11.2.3 Nothing in these Terms grants you any licence or right to use any third-party trademark, logo, or brand name displayed on the Website, except as may be permitted under Applicable Laws or with the explicit authorisation of the relevant rightsholder.
11.3 Permitted Use
11.3.1 Subject to your continued compliance with these Terms, Go Spin Casino grants you a limited, revocable, non-exclusive, non-transferable licence to:
- Access and view the Website and its Content for your own personal, non-commercial use;
- Print or download reasonable portions of Content for private reference, provided that all copyright, trademark, and other proprietary notices are preserved and not altered or removed.
11.3.2 You are encouraged to share links to pages on the Website (e.g. via email, messaging, or social networks) rather than copying the underlying Content. Linking to the Website in a fair and non-misleading manner is generally permitted and does not require Our prior approval, provided that:
- The link does not imply any false endorsement, sponsorship, or affiliation; and
- The Website is not framed or presented in a way that obscures its origin or misleads Users as to who operates it.
11.4 Prohibited Use
11.4.1 Except as expressly permitted in these Terms or by prior written consent from Us, you must not:
- Copy, reproduce, republish, distribute, transmit, display, sell, rent, lease, license, or otherwise exploit any part of the Content for commercial purposes;
- Republish or systematically reproduce substantial parts of the Website on other websites, platforms, or publications, whether online or offline;
- Use any automated means (including bots, scrapers, crawlers, spiders, or similar tools) to extract, harvest, or compile Content, data, or information from the Website;
- Create or maintain a separate database, archive, or repository consisting of material systematically taken from the Website;
- Frame, mirror, or otherwise display the Website or any part of it within another website or application in a way that suggests affiliation, endorsement, or confuses Users as to the source of the Content;
- Use any Content from the Website to train, fine-tune, or otherwise develop machine learning models or artificial intelligence systems (including, but not limited to, large language models, recommendation systems, or similar technologies), whether for commercial or non-commercial purposes, unless you have obtained Our explicit prior written licence to do so.
11.4.2 Any unauthorised use of the Content or the Website may constitute a breach of copyright, database rights, trademark rights, or other intellectual property rights and may result in civil and/or criminal liability under Applicable Laws.
11.5 Limited Reuse with Permission or Attribution
11.5.1 We recognise that certain limited reuse of our Content may be desirable for legitimate purposes such as research, commentary, or referencing in industry discussions. Subject to this Section and Applicable Laws, Go Spin Casino may allow limited reuse under the following conditions:
- Short excerpts or brief quotations of our Content may be used for non-commercial, informational, or academic purposes, provided that:
- The excerpt is reasonable in length and does not reproduce a substantial part of any review, ranking, or article;
- Clear and prominent credit is given to “Go Spin Casino”; and
- A clickable link to the relevant page on gospincasino.com is included as the source.
- Any broader or commercial reuse, including but not limited to:
- Republishing full reviews, large portions of tables, rankings, or structured data;
- Embedding or integrating our tools or calculators in other services;
- Using our Content systematically in your own products, websites, or services,
requires our prior written approval.
11.5.2 Requests for permission to reuse Content beyond what is allowed under these Terms should be sent to [email protected], with a clear description of:
- The Content you wish to reuse;
- The purpose and context of the reuse;
- The medium (website, app, print, internal document, etc.);
- Whether the reuse will be commercial or non-commercial in nature.
We may grant or refuse such permission at our sole discretion and may attach conditions (including attribution requirements, link policies, or licence fees).
11.6 Notice of Infringement / Copyright Complaints
11.6.1 Go Spin Casino respects the intellectual property rights of others and expects Users and third parties to do the same. If you believe that any Content or User-Generated Content on the Website infringes your copyright or other intellectual property rights, you may submit a notice of infringement to Us.
11.6.2 To help Us investigate and respond appropriately, your notice should include, at a minimum:
- Your full name and contact details (including a valid email address);
- A description of the work or rights you claim have been infringed, with proof of ownership or authority where possible;
- A clear identification of the allegedly infringing material on the Website, including the exact URL(s) or other precise location information;
- A statement explaining why you believe the use of the material is not authorised by you, the rightsholder, or the law;
- A declaration, made in good faith, that the information in the notice is accurate and that you are the rights owner or authorised to act on their behalf.
11.6.3 Notices of infringement should be sent to:
Email: [email protected]
11.6.4 Upon receiving a sufficiently detailed notice, We will:
- Review the complaint and, where appropriate, temporarily remove, disable access to, or restrict display of the contested material;
- Where relevant, contact the User who provided the material and invite a response or clarification;
- Take such further steps as We consider appropriate, which may include permanent removal of the content, restriction of User accounts, or other action in accordance with these Terms and Applicable Laws.
11.6.5 Submitting a false or bad-faith infringement notice may itself give rise to liability. You should therefore ensure that you only submit a notice when you genuinely believe your rights are being infringed and you have reasonable grounds and authority to do so.
12. Privacy & Cookies (High-Level Linkage)
12.1 Data Controller and Reference to Privacy Policy
12.1.1 For the purposes of applicable data protection laws, Go Spin Casino acts as the data controller in relation to the processing of Personal Data collected via or in connection with the Website.
12.1.2 The way in which We collect, use, disclose, store, and protect Personal Data – as well as the legal bases on which We rely and the rights available to data subjects – is described in detail in Our standalone Privacy Policy, which forms an integral part of the Agreement.
12.2 High-Level Description of Data Use
12.2.1 In summary, and without prejudice to the full information set out in the Privacy Policy, We may process Personal Data and other Data for the following broad purposes:
- Analytics and performance: to understand how Users interact with the Website, improve content, test features, measure traffic, and detect technical issues (for example, through web analytics tools);
- Geotargeting and localisation: to display information and offers that are more relevant to your approximate location (for example, country-specific pages, currencies, or language preferences), while respecting applicable consent requirements;
- Security and abuse prevention: to protect the Website, Our systems, Users, and partners from fraud, abuse, or misuse (including rate-limiting, basic logging, and anomaly detection);
- Customer relationship management (CRM): to manage communications with Users who contact Us, subscribe to newsletters, participate in surveys, or otherwise opt in to receive information from Us;
- Complaints handling and mediation: to receive, review, and manage complaints submitted via the Complaints Service, including contacting Operators and recording the progress and outcome of complaint cases;
- Legal and compliance purposes: to comply with legal obligations, respond to lawful requests from authorities, enforce Our rights, and manage disputes.
12.2.2 The specific categories of data, legal bases for processing, retention periods, and data sharing practices are further detailed in the Privacy Policy.
12.3 Linkage to Full Privacy Policy
12.3.1 Your rights in relation to Personal Data – including, where applicable, the right of access, rectification, erasure, restriction, data portability, and objection, as well as your right to lodge a complaint with a supervisory authority – are explained in full in Our Privacy Policy.
12.3.2 The Privacy Policy also provides information on:
- How to exercise your rights and how to contact Us in relation to privacy matters;
- How long We retain different categories of data and the criteria We use to determine those periods;
- The circumstances in which We may share data with third parties (for example, analytics providers, Operators in the context of complaints, service providers, or legal authorities).
12.3.3 You should review the Privacy Policy regularly to stay informed about how We process your Personal Data and any updates that may affect you.
12.4 Cookies and Tracking Technologies
12.4.1 The Website uses cookies and similar tracking technologies (such as pixels, tags, or local storage) to support its operation and to enhance User experience. These technologies may be set by Us or by third parties acting on Our behalf (for example, analytics or advertising partners).
12.4.2 On your first visit – and periodically thereafter, as required – you will be presented with a cookie consent interface (consent management platform). This allows you to:
- Obtain information about the categories of cookies used (for example, functional, preference, statistics, marketing);
- Provide or withdraw consent for non-essential cookies, in line with Applicable Laws (including the EU ePrivacy rules and GDPR where applicable);
- Change your cookie preferences at any time.
12.4.3 Essential cookies, which are strictly necessary for the basic functioning and security of the Website, may be used without your prior consent but are still described in Our Cookie Policy.
12.4.4 Full details about:
- The types of cookies and trackers used;
- Their purposes and lifetimes;
- The third parties involved; and
- How to manage or delete cookies in your browser,
are provided in Our Cookie Policy, which forms part of the Agreement and should be read together with these Terms and the Privacy Policy.
12.5 Marketing Communications and Opt-Out
12.5.1 If you choose to subscribe to Our newsletter or other marketing communications (for example, updates about new reviews, promotions, or product news), We will use the contact details you provide (typically your email address) to send you such communications in accordance with Applicable Laws.
12.5.2 We will only send you marketing communications:
- Where you have given valid consent (for example, by actively subscribing or ticking an opt-in box); or
- Where We are otherwise permitted to do so under Applicable Laws (for example, soft opt-in for existing customer relationships, where allowed).
12.5.3 You may withdraw your consent or opt out of marketing communications at any time by:
- Using the “unsubscribe” or similar link included in Our emails; or
- Contacting Us via the channels indicated in the Privacy Policy and requesting to be removed from Our marketing lists.
12.5.4 Opting out of marketing communications will not affect:
- The lawfulness of processing carried out before your withdrawal of consent; or
- Our right to send you non-marketing communications where necessary (for example, responses to your enquiries, complaint-related updates, or service notices required for legal or security reasons).
13. Disclaimers
13.1 “As-Is” and “As-Available” Nature of the Website and Services
13.1.1 The Website and all Content, tools, and services made available through it (including, without limitation, reviews, rankings, bonus listings, calculators, guides, complaints summaries, and any other informational features) are provided on an “as is” and “as available” basis.
13.1.2 To the fullest extent permitted by Applicable Laws, Go Spin Casino disclaims all warranties, representations, and conditions, whether express, implied, or statutory, including but not limited to implied warranties of accuracy, fitness for a particular purpose, non-infringement, and satisfactory quality in relation to the Website and its Content.
13.2 No Warranties as to Accuracy, Completeness, Timeliness, or Suitability
13.2.1 While We use reasonable efforts to research and maintain the information published on the Website, We do not warrant or guarantee that:
- Any Content is accurate, complete, or up to date at the time you access it;
- Summaries of bonuses, terms, or Operator policies fully reflect the most recent or complete conditions;
- Ratings, rankings, or opinions presented on the Website are suitable or appropriate for your individual circumstances.
13.2.2 All Content is of a general informational nature and may be changed, updated, or removed at any time without prior notice. You are solely responsible for verifying key information directly with the relevant Operator or other third party before acting on it.
13.3 No Warranty of Uninterrupted or Error-Free Operation
13.3.1 We do not warrant that the Website or any part of it will:
- Operate uninterrupted or free from errors;
- Be free from defects, bugs, or vulnerabilities;
- Be compatible with all devices, browsers, operating systems, or configurations;
- Always be available, secure, or accessible at any particular time or from any particular location.
13.3.2 Access to the Website may be suspended, limited, or restricted at Our discretion or due to factors beyond Our control (including but not limited to maintenance, technical failures, outages of third-party services, or force majeure events).
13.4 No Warranty that Bonuses, Offers, or Casinos Are Available or Legal for Every User
13.4.1 Information on the Website about Operators, bonuses, offers, promotions, games, payment methods, and licensing status is generic and does not take into account your specific location, legal situation, or personal circumstances.
13.4.2 We do not warrant or guarantee that any:
- Operator or website listed on the Website is available, accessible, or permitted in your jurisdiction;
- Bonus, promotion, or offer described on the Website is currently active, available to you, or applicable to your chosen payment methods, device, or account;
- Operator is appropriately licensed or authorised in your jurisdiction at the time you engage with it;
- Operator’s terms and practices comply with all laws applicable to you.
13.4.3 You are solely responsible for determining whether it is lawful and appropriate for you to access any listed Operator, to claim any bonus or promotion, and to participate in any gambling activity.
13.5 No Responsibility for Losses Resulting from Reliance on Site Content
13.5.1 Any use of the Website and reliance on its Content is undertaken at your own risk. Go Spin Casino is not responsible for, and to the fullest extent permitted by Applicable Laws disclaims liability for, any:
- Financial losses (including deposits, stakes, or missed winnings) incurred at any Operator, whether or not accessed via the Website;
- Decisions you make based on information, reviews, rankings, or opinions published on the Website;
- Consequences arising from inaccurate, incomplete, outdated, or misunderstood Content, including misunderstandings of bonus terms, wagering requirements, or eligibility criteria;
- Emotional, psychological, or reputational harm connected to your use of Operators or participation in gambling activities.
13.5.2 Nothing in these Disclaimers affects any non-excludable rights you may have under consumer protection or other Applicable Laws. Any limitations or exclusions of liability are subject to Section 14 (Limitation of Liability) and the mandatory provisions of such laws.
14. Limitation of Liability
14.1 Exclusion of Liability for Indirect, Consequential, and Special Damages
14.1.1 To the fullest extent permitted by Applicable Laws, Go Spin Casino, its owners, employees, contractors, and affiliates shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or in connection with:
- Your access to or use of the Website;
- Your reliance on any Content, tools, or services provided on or through the Website;
- Your interactions with any Operator or Third-Party Service referenced on the Website,
even if We have been advised of the possibility of such damages.
14.2 Exclusion of Liability for Loss of Profits, Deposits, or Winnings
14.2.1 Without limiting Section 14.1, and to the fullest extent permitted by Applicable Laws, Go Spin Casino shall not be liable for any:
- Loss of actual or anticipated profits;
- Loss of deposits, stakes, or balances held with any Operator;
- Loss of expected or claimed winnings, bonuses, or promotional benefits;
- Loss of business, revenue, contracts, or opportunities;
- Loss of goodwill, reputation, or data,
arising from your use of the Website or from your decision to register with, deposit to, or play at any Operator or Third-Party Service mentioned on the Website.
14.3 Exclusion of Liability for Third-Party Acts
14.3.1 Go Spin Casino does not operate any casinos, sportsbooks, payment services, or games. All such services are provided by third parties over whom We have no control.
14.3.2 Accordingly, to the fullest extent permitted by Applicable Laws, We shall not be liable for any act, omission, or decision of:
- Online casinos, betting sites, or other Operators;
- Payment service providers, banks, card issuers, or wallets;
- Software and game providers, platform suppliers, or infrastructure providers;
- Any other third party whose services are referenced, linked, or otherwise connected with the Website.
14.3.3 This includes, without limitation, liability for:
- Account closures, KYC decisions, or risk assessments made by an Operator;
- Refused deposits, delayed or rejected withdrawals, balance confiscations, or payment processing errors;
- Game malfunctions, outages, or errors;
- Changes to bonus terms, eligibility rules, or promotional conditions;
- Breaches of contract, misrepresentation, or unlawful acts by third parties.
14.4 Overall Liability Cap
14.4.1 The Website and services provided by Go Spin Casino are made available to you free of charge. To the extent that We are found liable to you in connection with your use of the Website, and subject always to Sections 14.1–14.3 and 14.5, Our aggregate liability (whether in contract, tort, negligence, or otherwise) shall in all cases be limited to the greater of:
- EUR 100 (one hundred euros); or
- Any amount you have actually paid to Go Spin Casino specifically for access to chargeable Website features, if any (excluding amounts paid to Operators or third parties).
14.4.2 This limitation applies to all claims, losses, and causes of action in aggregate, not per incident.
14.5 Mandatory Consumer Law Carve-Outs
14.5.1 Nothing in these Terms shall:
- Exclude or limit any liability that cannot be excluded or limited under Applicable Laws, including (where applicable) liability for death or personal injury caused by Our negligence, or for fraud or fraudulent misrepresentation;
- Exclude or limit your statutory rights as a consumer under Applicable Laws that cannot lawfully be waived or restricted.
14.5.2 To the extent that any exclusion or limitation of liability in these Terms is found to be invalid or unenforceable under Applicable Laws, that exclusion or limitation shall be applied to the maximum extent permitted, and the remaining exclusions and limitations shall continue in full force and effect.
15. Indemnity
15.1 User Indemnity
15.1.1 To the fullest extent permitted by Applicable Laws, you agree to indemnify, defend, and hold harmless Go Spin Casino, its owners, directors, employees, contractors, agents, and affiliates (together, the “Indemnified Parties”) from and against any and all claims, demands, actions, proceedings, damages, losses, liabilities, costs, and expenses (including reasonable legal fees and costs) arising out of or in connection with:
- Your access to or use of the Website;
- Your breach of these Terms or any other part of the Agreement;
- Your infringement of any rights of any third party;
- Any User-Generated Content you submit, post, or make available via the Website;
- Your use of the Complaints Service or interactions with Operators facilitated through the Website.
15.2 Scope of Indemnity
15.2.1 Without limiting Section 15.1, your indemnity obligations specifically include, but are not limited to, claims and liabilities arising from:
- Breach of these Terms: Any violation of your obligations under the Agreement, including but not limited to eligibility requirements, acceptable use rules, intellectual property provisions, and User-Generated Content standards.
- Misuse of the Website: Any improper, abusive, or unauthorised use of the Website, including technical misuse (such as hacking, scraping, or automated extraction), behavioural misuse, or attempts to interfere with the security or operation of the Website.
- Illegal Use of Content or Services: Any use of the Content, tools, or services made available on the Website in a way that infringes intellectual property rights, data protection laws, advertising rules, or other Applicable Laws.
- Violations Relating to User-Generated Content or Complaints: Any defamation, infringement of intellectual property, breach of confidentiality, unlawful disclosure of personal data, or other rights-violating conduct in connection with:
- Reviews, comments, or other User-Generated Content you provide; or
- Information, statements, or materials you submit as part of a complaint or during the mediation process.
15.2.2 Your indemnity obligations apply whether the relevant claim or liability is asserted directly against an Indemnified Party or arises indirectly as a consequence of your conduct.
15.3 Process for Handling Third-Party Claims
15.3.1 If any third party brings a claim against an Indemnified Party that may give rise to an indemnity obligation under this Section 15, We may, at Our discretion:
- Notify you of the claim, if We have sufficient contact information to do so;
- Allow you to participate, at your own cost, in the defence or settlement of the claim, subject to Our prior written approval of any proposed resolution that may affect Go Spin Casino.
15.3.2 Go Spin Casino reserves the right, but is not obliged, to assume exclusive control of the defence and settlement of any claim subject to indemnification under these Terms. In such cases:
- You agree to co-operate fully with Us in the defence, including providing documents, evidence, and reasonable assistance upon request;
- You shall not settle, compromise, or admit liability in respect of any claim without Our prior written consent, where such settlement, compromise, or admission could reasonably be expected to adversely affect any Indemnified Party.
15.3.3 To the extent permitted by Applicable Laws, the Indemnified Parties may set off amounts for which you are liable under this Section 15 against any sums that may otherwise be due to you from Go Spin Casino, without prejudice to Our right to pursue separate recovery where necessary.
16. Changes to the Website, Services, and Terms
16.1 Right to Modify, Suspend, or Remove Site Features
16.1.1 Go Spin Casino reserves the right, at any time and in its sole discretion, to modify, update, suspend, or remove any part of the Website or any feature, functionality, or Content made available through it. This includes, without limitation:
- Casino and bonus reviews, rankings, and comparison tables;
- Free game listings, tools, calculators, and guides;
- Complaints-related features and mediation functionalities;
- Blog posts, news items, and educational materials.
16.1.2 Such changes may be made for a variety of reasons, including but not limited to legal or regulatory requirements, commercial decisions, technical improvements, security concerns, or content quality and relevance.
16.1.3 We are under no obligation to maintain any particular feature or section of the Website for any minimum period, and We may discontinue or replace functionalities at Our discretion.
16.2 Right to Change or Discontinue Partnerships or Listings
16.2.1 Go Spin Casino may, at its discretion, add, modify, prioritise, deprioritise, or remove listings, reviews, or promotional placements of Operators, bonuses, games, or other third-party services at any time.
16.2.2 Commercial relationships with Partner Brands, including affiliate or advertising arrangements, may be initiated, amended, or terminated without prior notice to Users. This may affect how and where particular Operators or offers appear on the Website.
16.2.3 The removal or change of any listing, rating, or partnership does not entitle Users to any compensation and does not affect any rights or obligations you may have directly with Operators or other third parties.
16.3 Notification of Changes
16.3.1 We may update these Terms, as well as other documents forming the Agreement (including the Privacy Policy, Cookie Policy, Complaints Guidelines, and Responsible Gambling Policy), from time to time.
16.3.2 When changes are made, We will:
- Update the “Last Updated” date at the top or bottom of the relevant document; and
- Where the changes are material or significantly affect Users’ rights or obligations, provide additional notice where reasonably practicable, which may include:
- A notice or banner on the Website;
- Highlighting key changes in a dedicated section;
- Email notifications to Users who have subscribed to Our communications, where appropriate.
16.3.3 You are encouraged to review these Terms and associated policies periodically to ensure you remain informed of the current conditions governing your use of the Website.
16.4 When Revised Terms Become Effective
16.4.1 Unless expressly stated otherwise in the updated document or required by Applicable Laws, revised Terms and other updated policy documents become effective on the date they are published on the Website.
16.4.2 For certain changes (for example, where required by data protection law or consumer protection rules), We may specify a future effective date and/or seek renewed consent where necessary.
16.5 Continued Use as Acceptance of Updated Terms
16.5.1 By continuing to access or use the Website after the effective date of updated Terms or other components of the Agreement, you are deemed to have accepted the revised version in full.
16.5.2 If you do not agree with any updated Terms, policies, or rules, your sole remedy is to stop using the Website and, where applicable, discontinue use of any features that rely on such updated documents.
16.5.3 Any use of the Website prior to the effective date of updated Terms remains governed by the version that was in force at the time of such use, without prejudice to any provisions that expressly apply retroactively to the extent permitted by law.
17. Governing Law & Jurisdiction
17.1 Governing Law
17.1.1 Subject to any mandatory consumer protection rules that cannot be waived under the laws of your country of residence, these Terms and the Agreement, as well as any dispute or claim arising out of or in connection with them or with your use of the Website, shall be governed by and construed in accordance with the laws of the country in which the operator of Go Spin Casino is established, without regard to conflict-of-law principles.
17.1.2 If the laws of your country of residence grant you mandatory rights that would be more favourable than the laws referred to above, such mandatory provisions shall prevail to the extent of any conflict.
17.2 Jurisdiction
17.2.1 Subject to Section 17.2.2 and applicable mandatory law, any dispute, controversy, or claim arising out of or in connection with these Terms, the Agreement, or your use of the Website shall fall within the non-exclusive jurisdiction of the competent courts of the country in which the operator of Go Spin Casino is established.
17.2.2 If you are a consumer residing in a country that provides you with the right to bring proceedings in your local courts under applicable consumer protection legislation, you may also be entitled to bring claims in the courts of your place of residence, and nothing in these Terms is intended to limit that right.
17.3 Alternative Dispute Resolution and Arbitration (Optional)
17.3.1 Go Spin Casino is not an ADR body and does not provide formal arbitration. However, nothing in these Terms prevents the parties from mutually agreeing, in a specific case, to refer a dispute to:
- Mediation facilitated by an independent third party; or
- Arbitration under the rules of a recognised arbitration institution or an ad hoc process,
provided that both parties give their explicit written consent to such procedure and agree on its basic parameters (such as seat, language, and applicable rules).
17.3.2 Any such agreement to arbitrate or mediate is optional and must be expressly agreed to at the time the dispute arises. These Terms do not impose mandatory arbitration on Users.
17.4 English Version vs Translations
17.4.1 These Terms and other documents forming the Agreement may be translated into multiple languages for convenience. In the event of any conflict, discrepancy, or inconsistency between a translated version and the English version, the English version shall prevail to the fullest extent permitted by Applicable Laws.
17.4.2 Translations are provided as an aid to understanding and do not alter the meaning or interpretation of the English version, which remains the sole legally binding text for the purposes of governing law and jurisdiction.
18. Competitions, Giveaways & Promotions
18.1 Scope of Competitions and Prize Draws
18.1.1 At the time of publishing these Terms, Go Spin Casino does not routinely operate public competitions, giveaways, prize draws, or similar promotional campaigns directed at Users.
18.1.2 From time to time, however, Go Spin Casino may choose to run competitions, giveaways, contests, prize draws, free-to-enter promotions, or similar activities (collectively, “Promotions”). Where this occurs, such Promotions will be subject to:
- These general provisions; and
- Specific terms and conditions applicable to each Promotion (“Promotion-Specific Terms”).
18.1.3 In the event of any inconsistency between this Section 18 and the relevant Promotion-Specific Terms, the Promotion-Specific Terms shall prevail for that Promotion.
18.2 Eligibility
18.2.1 Unless expressly stated otherwise in the Promotion-Specific Terms, participation in any Promotion organised by Go Spin Casino will generally be limited to:
- Natural persons aged 18 years or older, and
- Persons who have reached the legal age of majority and the legal age for participation in such activities in their jurisdiction, if higher.
18.2.2 Additional eligibility criteria may apply to particular Promotions, for example:
- Residence in or exclusion of certain countries or regions (GEO restrictions);
- Requirement to hold or create a free user profile or to subscribe to a newsletter;
- Exclusion of employees, contractors, and close relatives of Go Spin Casino or its partners.
Such conditions will be set out in the Promotion-Specific Terms.
18.2.3 Where a Promotion relates directly to gambling activity (for example, prizes credited at an Operator), persons who are self-excluded from gambling or subject to legal or regulatory restrictions may be ineligible to participate or to receive prizes. Promotion-Specific Terms may detail such restrictions.
18.3 Entry Rules
18.3.1 The method of entry, duration, and mechanics for each Promotion will be described in the applicable Promotion-Specific Terms.
18.3.2 Unless stated otherwise in those terms, the following general principles will apply:
- No purchase necessary: Entry will not require any payment to Go Spin Casino;
- One entry per person: Participants may be limited to a single entry per person, household, IP address, or device, or such other limit as may be specified;
- Entries that are incomplete, illegible, or submitted in breach of the Promotion-Specific Terms may be rejected.
18.3.3 Entries generated by automated means, scripts, bots, or any form of manipulation of the entry process are prohibited and may result in disqualification.
18.4 Prize Allocation, Alternatives, and Tax Responsibility
18.4.1 Details of any prizes, including their nature, value, and number, will be set out in the Promotion-Specific Terms.
18.4.2 Go Spin Casino reserves the right, where necessary and where permitted by Applicable Laws, to:
- Substitute a prize with another of equal or greater value if the original prize is unavailable;
- Offer a non-cash alternative at its discretion, where appropriate.
18.4.3 Prizes are generally non-transferable and non-exchangeable, unless the Promotion-Specific Terms expressly provide otherwise.
18.4.4 Participants are solely responsible for any taxes, duties, social charges, or other fiscal obligations arising from the receipt or use of any prize, in accordance with the laws of their jurisdiction. Go Spin Casino does not provide tax advice.
18.5 Winner Verification and Announcement
18.5.1 Potential winners may be required to undergo verification checks, which may include confirming their identity, age, and eligibility in accordance with the Promotion-Specific Terms and Applicable Laws.
18.5.2 If a potential winner:
- Fails to respond within a reasonable time as specified in the Promotion-Specific Terms;
- Fails any eligibility or verification checks; or
- Declines the prize,
Go Spin Casino may, at its discretion, award the prize to an alternate eligible participant or cancel that prize.
18.5.3 Subject to Applicable Laws and the Promotion-Specific Terms, Go Spin Casino may publish or disclose the first name, username, and/or general location (e.g. country) of winners for transparency and promotional purposes.
18.6 Right to Cancel, Suspend, or Amend Promotions
18.6.1 Go Spin Casino reserves the right to cancel, suspend, or amend any Promotion, including its terms, mechanics, or prize structure, where:
- It becomes reasonably necessary due to fraud, technical problems, or operational issues;
- There is a change in legal or regulatory requirements affecting the Promotion;
- Circumstances beyond Our reasonable control (force majeure) materially impact the running of the Promotion.
18.6.2 In such cases, We will make reasonable efforts to provide appropriate notice (for example, via the Website or by updating the Promotion-Specific Terms), and will seek, where reasonably possible, to honour commitments already made or to provide an equitable solution consistent with Applicable Laws.
18.7 Promotion-Specific Terms & Conditions
18.7.1 Each Promotion operated by Go Spin Casino will be subject to Promotion-Specific Terms that may address, among other things:
- Eligibility and territorial scope;
- Start and end dates;
- Detailed entry rules, restrictions, and disqualification criteria;
- Prize details, allocation methods, and timeframes;
- The process for winner selection and notification;
- Any additional conditions or limitations.
18.7.2 In the event of any conflict between these general Terms and the Promotion-Specific Terms of a particular Promotion, the Promotion-Specific Terms shall prevail in respect of that Promotion, while these Terms continue to apply to all other aspects of your use of the Website.
19. Miscellaneous Legal Provisions
19.1 Entire Agreement
19.1.1 These Terms, together with the Privacy Policy, Cookie Policy, Complaints Guidelines, Responsible Gambling Policy, and any other documents or notices expressly incorporated by reference, constitute the entire agreement between you and Go Spin Casino in relation to your use of the Website.
19.1.2 This Agreement supersedes any and all prior or contemporaneous understandings, agreements, representations, or communications, whether written or oral, relating to the subject matter hereof, except where such prior agreements are expressly preserved in writing.
19.2 Severability
19.2.1 If any provision of these Terms, or part thereof, is found by a court or other competent authority to be invalid, illegal, or unenforceable, that provision (or part) shall be deemed deleted or modified to the minimum extent necessary to make it valid, legal, and enforceable.
19.2.2 Any such deletion or modification shall not affect the validity and enforceability of the remaining provisions, which shall continue in full force and effect.
19.3 Assignment
19.3.1 Go Spin Casino may, at any time and without prior notice to you, assign, transfer, subcontract, or otherwise dispose of any of its rights and obligations under these Terms to:
- Any entity within the same group of companies; or
- A third party in connection with a merger, acquisition, business sale, restructuring, or similar corporate transaction.
19.3.2 You may not assign, transfer, or otherwise dispose of any of your rights or obligations under these Terms without the prior written consent of Go Spin Casino. Any purported assignment or transfer by you in breach of this clause shall be null and void.
19.4 No Waiver
19.4.1 No failure, delay, or omission by Go Spin Casino in exercising any right, power, or remedy under these Terms shall operate as a waiver of that or any other right, power, or remedy.
19.4.2 Any waiver of any provision of these Terms must be expressly given in writing to be effective and shall apply only to the specific instance and purpose for which it is given, and shall not be interpreted as a general or ongoing waiver.
19.5 Relationship of the Parties
19.5.1 Nothing in these Terms shall be construed as creating any form of partnership, joint venture, agency, fiduciary relationship, or employment relationship between you and Go Spin Casino.
19.5.2 You agree that you are using the Website as an independent User, and that you do not have authority to bind Go Spin Casino in any manner, nor to make any representation, warranty, or commitment on Our behalf.
19.6 Force Majeure
19.6.1 Go Spin Casino shall not be liable for any failure to perform, or delay in performing, any of its obligations under these Terms where such failure or delay is caused by events, circumstances, or causes beyond its reasonable control, including but not limited to:
- Acts of God (such as storms, floods, earthquakes);
- Fire, explosion, or natural disaster;
- War, armed conflict, terrorism, or civil unrest;
- Strikes, lockouts, or other industrial disputes;
- Failures of telecommunications networks, internet infrastructure, hosting services, or power supply;
- Acts or restrictions of government, regulators, or public authorities.
19.6.2 In such circumstances, Our obligations shall be suspended for the duration of the event, and We shall use reasonable efforts to resume normal operations as soon as reasonably practicable.
19.7 Survival
19.7.1 Any provisions of these Terms which, by their nature or express wording, are intended to survive termination of the Agreement shall remain in full force and effect after your access to the Website ceases or this Agreement is otherwise terminated.
19.7.2 Without limitation, the following Sections (and their corresponding provisions) shall survive termination for any reason:
- Section 7 (Acceptable Use & Prohibited Activities);
- Section 8 (User-Generated Content);
- Section 9 (Complaints & Mediation Service), to the extent necessary to conclude or document existing cases;
- Section 10 (Third-Party Websites & Gaming Services);
- Section 11 (Intellectual Property);
- Section 13 (Disclaimers);
- Section 14 (Limitation of Liability);
- Section 15 (Indemnity);
- Section 17 (Governing Law & Jurisdiction);
- This Section 19 (Miscellaneous Legal Provisions).
19.7.3 Termination of your use of the Website, or of the Agreement, shall not affect any rights, remedies, obligations, or liabilities of either party which have accrued up to the date of termination.
20. Contact & Notices
20.1 Contact Details for General Questions
20.1.1 For general questions, feedback, or non-urgent issues relating to the Website, its Content, reviews, listings, or your use of Go Spin Casino, you may contact us via:
- General Support Email: [email protected]
- Or through any contact form or help section made available on the Website from time to time.
20.1.2 We will use reasonable efforts to review and respond to genuine enquiries within a reasonable timeframe, but we do not guarantee any specific response time and are not obliged to respond to every communication received.
20.2 Contact for Privacy and Data Protection
20.2.1 If you have questions or requests relating to privacy, data protection, or the processing of your Personal Data, including the exercise of your rights under applicable data protection laws, you should contact us using:
- Privacy / Data Protection Email: [email protected]
20.2.2 Additional information about how to exercise your data protection rights, and any other channels that may be available for privacy-related communication, are described in Our Privacy Policy.
20.3 Contact for Legal Notices and Intellectual Property Issues
20.3.1 For legal notices, including but not limited to:
- Copyright or trademark infringement notifications;
- Formal legal correspondence;
- Questions or concerns regarding these Terms or other components of the Agreement;
you should contact us at:
- Legal / IP Email: [email protected]
- Or, for intellectual property and content-related issues specifically, you may also use [email protected], clearly marking your message as a “Legal / IP Notice”.
20.3.2 Notices relating to alleged intellectual property infringement should include the information specified in Section 11.6 of these Terms.
20.4 Method of Service for Notices
20.4.1 Unless a different method is expressly required by Applicable Laws, you agree that We may communicate with you and that you may serve notices on Us by any of the following methods:
- Email to the relevant address specified in this Section 20 or as otherwise indicated in the Privacy Policy, Cookie Policy, or specific Website sections;
- Online forms or dedicated submission interfaces provided on the Website (for example, contact forms, complaint forms, or rights-request forms).
20.4.2 At this time, Go Spin Casino primarily handles communication and notices electronically. If and when a postal address for legal correspondence or general contact is published on the Website, you may also use that address for written notices, in which case:
- Notices sent by registered or tracked mail shall be deemed received within the timeframe specified by the applicable postal service rules, or, if none apply, within a reasonable period after dispatch;
- Notices sent by standard mail shall be deemed received only upon actual receipt by Us.
20.4.3 You acknowledge and agree that it is your responsibility to ensure that:
- The contact details you provide to Us (such as your email address) are accurate and kept up to date; and
- Any email filters, spam settings, or security tools you use do not block or restrict Our messages, to the extent reasonably within your control.
20.4.4 Communications and notices from Go Spin Casino may, at Our discretion, be provided in English only or, where available, in other languages for convenience. In case of discrepancy, the provisions regarding language in these Terms (including Section 1.6 and Section 17.4) shall apply.
Last Updated: December 1, 2025







